1.领略现代企业成功的经营之道和解决方案销售的精髓；
2.熟练安装和部署Microsoft Dynamics CRM；
3.更深入地了解Microsoft Dynamics CRM 的核心功能应用和客户化技巧；
4.全面了解微软相应认证考试的要求、流程及相关考点。
培训对象
1. 希望获得微软CRM365 知识的合作伙伴；
2. 希望未来从事微软CRM相关工作的软件从业人员（系统管理员、实施顾问、系统集成人员、面向 CRM 系统开发的技术人员）；
3. 准备实施微软CRM系统的企业，负责培训或支持 Microsoft Dynamics CRM 的相关人员；
4、 在校学生：（高校MBA、软件学院、计算机专业希望从事系统开发的学生）。
培训讲师：MCT
必备条件
在学习本课程前，学员必须具备以下条件：
1、 完成课程 “Microsoft Dynamics CRM 365 中的自定义和配置”，或具备同等的 Microsoft Dynamics CRM 365自定义功能知识水平。
2、 至少具备三个月的使用 Microsoft Visual Studio 创建 .NET 应用程序的经验。
3、 对包括使用 DHTML 进行编程在内的 Web 开发技术有深入的了解。
课程介绍
Overview:
The student will learn to develop extensions for Microsoft Dynamics CRM 365 , extension methods documented in the Microsoft Dynamics CRM SDK, Common Platform Operations and integration between Windows Azure and Microsoft Dynamics CRM .
Who Should Attend:
This course is a CRM development course intended primarily for partners and customers who have a technical background and familiarity with Microsoft Dynamics CRM 365 or Microsoft Dynamics CRM . The audience must also be experienced in basic form customizations and workflows.
At Course Completion:
After completing this course, students will be able to:
Describe how Microsoft Dynamics CRM is extended and the core extensibility features.
Use common methods to access system and custom entities, including the Security Model, business logic, xRM Framework and exceptions.
Execute queries in the Microsoft Dynamics CRM database, including Query Attribute, Query By Expression, LINQ, FetchXML, filtered views and Data.
Explain how the Organization Service web service interacts with Microsoft Dynamics CRM metadata.
Develop custom workflow activities for use within Microsoft Dynamics CRM that run code when configured workflow or dialog rules are created.
Debug custom workflow activity code and use declarative workflows for On-premise deployments.
Use Plug-ins to extend the functionality of events for any entity in Microsoft Dynamics CRM .
Understand the integration between Windows Azure with Microsoft Dynamics CRM .
Use the built-in features of the Microsoft Dynamics CRM application and understand how the Dynamics CRM application behaves when forms are loaded or saved, field data changed, tabs change state, and when IFRAMES are uploaded.
Add custom buttons, menu items and modifications to the navigation areas, including interaction with the Site Map and the Ribbon.
Add custom web content (for example HTML, Images, Silverlight, JavaScript) to CRM forms.
Use web resources to enable the storage of shared blocks of code or resources for reuse across the Microsoft Dynamics CRM web application.
Outline
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Lesson 1: Extensibility Overview
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Lesson 2:Common Platform Operations
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Objectives
Introduction
xRM Application Framework
Extensibility Platform and Features
Security Model
Business Model
Business Logic
Business Entity Components
Data Access Components and Platform
Helpful Skills
Resources
Summary
Test Your Knowledge
Quick Interaction: Lessons Learned
Solutions
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Objectives
Introduction
WCF Web Services
Discovery Service
Early versus Late-Binding
Early-Bound Entity Class
Late-Bound Entity Class
Organization Service
Authentication and Authorization
Entity Information
Working with Data Types
Using the Create Method
Using the Retrieve Method
Using the Update Method
Using the Delete Method
Using the Retrieve Multiple Method
Handling WCF Faults
Summary
Test Your Knowledge
Solutions
Lab 2.1: Creating Leads
Lab2.1: Account Management Application
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Lesson 3:Querying Data and Executing
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Lesson 4: Implementing Business
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Operations
Objectives
Introduction
Querying in Microsoft Dynamics CRM
Query Expression
Query By Attitude
LINQ Queries
FetchXML
Filtered Views
OData
Execute Method
Requests and Responses
Using the Metadata Service Web Service
Summary
Test Your Knowledge
Quick Interaction: Lessons Learned
Solutions
Lab 3.1: Using Query Expression
Lab 3.2: Using LINQ to Perform, Create, Read, Update and Delete Operations
Lab 3.3: Using FetchXML
Lab 3.4: Using Request and Response
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Processes
Objectives
Introduction
Overview of Workflow
Overview of Dialogues
Setting up Custom Workflow Activity Assemblies
Demonstration: Configuring a Custom Workflow Activity
Creating Custom Workflow Activities
Debugging Custom Workflow Activities
Creating and Modifying Windows Workflow Foundation (XAML Workflows)
Demonstration: Modifying an Existing Workflow in Visual Studio 2010
Summary
Test Your Knowledge
Quick Interaction: Lessons Learned
Solutions
Lab 4.1: Creating a Custom Workflow Activity
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Lesson 5: Plug-ins
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Lesson 6: Application Event Programming
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Goal Description
Challenge Yourself!
Need a Little Help?
Step by Step
Step by Step
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Lessons
Objectives
Introduction
Using Jscript Libraries
Form and Field Events
Xrm.Page
Xrm.Page.context (Client-Side Context)
Xrm.Pge.data entity
Xrm.Page.ui
Form Types
Form Event Handler Execution Context
Setting Event Dependencies
Pass Parameters
Using Best Practices in Writing Client-Side Code
Debugging Client-Side Code
Summary
Test Your Knowledge
Quick Interaction: Lessons Learned
Solutions
Lab 6.1: Telephone Number Formatting
Lab 6.2: Control Tab Visibility
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Lesson 7: Client Extensions
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Lesson 8: Web Resources
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Objectives
Introduction
Customizing the Site Map
Customizing the Ribbon
URL Addressable Forms and Views
Summary
Test Your Knowledge
Quick Interaction: Lessons Learned
Solutions
Lab 7.1: Modifying the Site Map
Lab 7.2: Customize the Ribbon
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Objectives
Introduction
Overview of Web Resources
Web Resource Management
Referencing Web Resources
Silverlight Web Resource
REST Endpoint, OData and JSON
Using JQuery
Test Your Knowledge
Quick Interaction: Lessons Learned
Solutions
Lab 8.1: Silverlight and Opportunity Slider
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注：主办单位保留调整权利。
另设有微软Dynamics CRM 内训课程、MCP认证考前辅导班、微软Dynamics CRM高级研修班、微软Dynamics AX高级研修班、微软Share Point培训班，详情欢迎来电咨询！